Family Access - Oak Park and River Forest High School (2024)

Click here to log in to Family Access.

Family Access, also known as Skyward,is our online parent portal for viewing your contact information,checkingyour student’s grades and attendance, paying school fees, adding money to your student’s lunch account, and communicating with your student’s teachers.

Teachers have been asked to update their grade books every two weeks. Keep in mind that different classes have different numbers of graded assignments. The number of grades in a teacher's gradebook will vary depending on the subject, time of year, and level of the class. If you have specific questions about a class, please contact your student's teacher directly.For attendance concerns, contact theAttendance Office (708-434-3104). For discipline questions, contact your child's dean.

Frequently Asked Questions

  • How do I get my login information or reset my password?
  • How do I log in to Family Access?
  • I'm having trouble logging in to my Family Access account. What do I do?
  • Are my Family Access and Webstore login information the same?
  • I get a warning about pop-ups when I log in to Family Access. Should I be worried?
  • Can my student see the same information that I see in Family Access?
  • The information you have on my student is wrong. How do I change it?
  • How often should I log in to my Family Access account?
  • How do I change my student’s off-campus lunch permission?
  • How do I change my student’s permission for sending information to the military?
  • How do I change my student’s permission for publishing information in the Student Directory?
  • How do I change my student’s permission for releasing information to the media?
  • I need to make a purchase and I don’t have an account for the Webstore.
  • How do I pay fees at the beginning of the school year?

How do I get my login information or reset my password?

Annual letters are sent to parents/guardians of all active students, usually in July, with Family Access login IDs and e-mail addresses we have on file.

If you don't have your login information, click hereto retrieve it. You'll need the email address you used to enroll your student. Can't remember what that is? Email FamilyAccess@oprfhs.org for assistance.

How do I log in to Family Access?

Go to the Family Access login page. Enter your user ID and password, then click Sign In.

Don't have access to a computer? One is available for families to use in the Welcome Center, immediately inside theMain Entrance, from7:00 a.m. - 10:00 p.m., Monday - Friday. Please be sure to have your login and password information with you.

I'm having trouble logging in to my Family Access account. What do I do?

The system will lock you out of your account if you try to log in with the wrong password more than four times.If this happens, please contact FamilyAccess@oprfhs.orgto request your account be unlocked. You also can unlock your Family Access account by resetting your password here.

Are my Family Access and Webstore login information the same?

No. These are separate systems and require separate login IDs and passwords. Your login ID for the Webstore will always be an e-mail address.

You can reset your Family Access password by clickinghere. You can reset your Webstore password by going to this pagehere. Need assistance? Contact FamilyAccess@oprfhs.org.

I get a warning about pop-ups when I log in to Family Access. Should I be worried?

No. Skyward was built to run in a window that pops upin your browser, and it is safe to enable pop-ups. However, if you don’t want to enable pop-ups, just click “Retry” when you see this warning.

Can my student see the same information that I see in Family Access?

No. Parents/guardians have more options in Family Access. For example, parents/guardians are the only ones who can pay fees and add money to a student’s lunch account. Parents/guardians are also the only ones who can change student information (such as off-campus lunch privileges), family information (e.g., parent’s/guardian’s e-mail addresses), and emergency contact information. For this reason, you should never share your Family Access login information with your student.

The information you have on my student is wrong. How do I change it?

Please log in to Family Access. Click on “Student Info” on the left side. Towards the upper right corner, click on the link which says “Request Changes for ”. From the list shown, please click on the area that houses the information you would like to change (e.g, Student Information, Family Information, Emergency Information, etc.). Make any changes you would like to make and then click “Save” in the lower right corner. If an option is greyed out, that means that you cannot change the information yourself. Please contact Family Access atfamilyaccess@oprfhs.orgin order to change the information. Please note that all address changes need to go through the Registrar’s Office. They can be reached by e-mailingregistrar@oprfhs.org.

How often should I log in to my Family Access account?

The more supervision your student needs, the more often you should check. But, we suggest sitting down with your student and checking grades at least once a week. Pick a standing time to check in so your student expects that you’ll be monitoring his or her work.

How do I change my student’s off-campus lunch permission?

Please log in to Family Access. Click on “Student Info” on the left side. Towards the upper right corner, click on the link which says “Request Changes for ”. Click on “Student Information.” Change “Off Campus Lunch” to either “Yes” or “No” and then click “Save” in the lower right corner. Please note that only juniors and seniors can leave campus for lunch.

How do I change my student’s permission for sending information to the military?

Please log in to Family Access. Click on “Student Info” on the left side. Towards the upper right corner, click on the link which says “Request Changes for ”. Click on “Student Information.” Change “Military” to either “Yes” or “No” and then click “Save” in the lower right corner.

How do I change my student’s permission for publishing information in the Student Directory?

Please log in to Family Access. Click on “Student Info” on the left side. Towards the upper right corner, click on the link which says “Request Changes for ”. Click on “Student Information.” Change “Student Directory” to either “Yes” or “No” and then click “Save” in the lower right corner.

How do I change my student’s permission for releasing information to the media?

Please log in to Family Access. Click on “Student Info” on the left side. Towards the upper right corner, click on the link which says “Request Changes for ”. Click on “Student Information.” Change “Media” to either “Yes” or “No” and then click “Save” in the lower right corner.

I need to make a purchase and I don’t have an account for the Webstore.

Clickhereto go the Webstore. Click on “Login” near the upper right corner. Click on the “Create New Account” button. Fill out the blanks to provide the required information. Click on the “Create Account” button at the bottom of the screen. You can now use your Webstore account to make purchases.

How do I pay fees at the beginning of the school year?

You must log in to Family Access in order to pay fees. Once you log in to Family Access, click on “Fee Management” on the left side. Click on the “Make a Payment” link. or each fee, click the “Add to Cart” button to pay the entire fee. Or, you can enter an amount to pay a portion of the fee. NOTE: You must have a payment plan set up with the Bookstore. Click the “Add to Cart” button again. Check out.

Family Access - Oak Park and River Forest High School (2024)
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